JAL Cell Phone Rental Service Powered by DOCOMO

Service features
How to use
Service areas & communications charges
Charges
Payment
Cell phones
Receiving and returning
Compensation service
In using the service
FAQ
Download
Application
Confirm, change, cancel reservations
Contact

Handset rental for DoCoMo partner operators’ subscribers
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Terms of Use
How to use
1. Application
You can apply by one of three ways:
 
Telephone Fax Internet
  Application due dates
2. Receiving your rental cell phone
 
Airport   Airport pick up
You can reserve your cell phone for pick up at the airport counter on the day of arrival.
Airport pick up counter summary
3. Using rented cell phone within Japan
The mobile phone you rented contains an SIM card. Please do not tamper with the phone or card. If you remove the SIM card without our permission, you may be held liable for damages.
4. Returning your rental cell phone
 
Airport   Airport return
Return your rental cell phone at the airport return counter
Airport return counter summary
Note:  If you need to change your return date, be sure to contact us.
  A ¥500 (tax not imposed) per day extension charge is applied to rentals not returned by the end of business hours on the final day of rental.
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