JAL Cell Phone Rental Service Powered by DOCOMO

Service features
How to use
Service areas & communications charges
Charges
Charges simulation
Payment
Cell phones
Receiving and returning
Compensation service
In using the service
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Application
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Handset rental for DoCoMo partner operators’ subscribers
To the Cell Phone Rental Service Powered by DOCOMO top page
Terms of Use
Charges
The cell phone rental period is from the day of receipt until the day of return.
Rental fee
All cell phones are ¥286 (¥300 including tax) per day.
Communications charges
Communications charges vary depending on the calculation method.
 
   Time count calculation
Calling charges are calculated by multiplying the minutes accumulated in the cellular phone’s timer (seconds rounded up to a full minute) by the calling rate. You can pay your bill on the day of return when you return your rental cellular phone at the airport counter.
Note:  Fee calculation at the return counter may require extra time, so please visit the counter well in advance.
We are unable to issue an itemized bill of calls made. Additionally, we cannot answer any questions concerning details of calls made with the rental cellular phone.
If a rental unit is stolen or lost damaged, we will apply the cost and other charges by itemized billing.
To the communications charges table
 
   Itemized billing
Itemized billing calculates communications charges per call. If you want a bill itemizing calls made, apply for “Itemized billing service (Charge applied*1)” when applying.
*1 For each detailed billing statement issued, you are charged ¥100 (¥105including tax) per handset plus postage (¥80 for 1 to 10 pages, ¥100 for 11 to 20 pages, ¥150 for 21 to 50 pages).
Note:  We send you a bill during the month following the date you return the rental cellular phone to us. Please note that "itemized billing service" cannot be applied for after concluding a rental agreement.
Depending on calculation and other details between operators, we may need to issue several bills over more than one month.
For customers using the SH905i, packet communications charges will be generated for i-mode and other use in addition to sending and receiving calls.
Please note that when no call or communication occurred, the itemized bill will not be issued and only a receipt will be issued.
To the communications charges table
Compensation charges
Compensation charges vary depending on the rental model
L600i: ¥250 (¥262 including tax) per day
SH905i: ¥300 (¥315 including tax) per day

To compensation services details
Cancel charge: ¥1,000 (not subject to tax) per unit
If cancellation is made within three days before the day of use, cancel charges are applied.
Late return charge: ¥500 (not subject to tax) per day
If you need to change your return date, be sure to contact us. extension charge is applied if it is not returned to one of the airport counters during regular opening hours by the scheduled return date.
* Delivery is available only in Japan.
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