JAL Cell Phone Rental Service Powered by DOCOMO

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Handset rental for DOCOMO partner operators’ subscribers
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Terms of Use
In using the service
   JAL CELL PHONE RENTAL SERVICE provides the World Cellular Phone Rental Service of Docomo Business Net,Inc. in corporation with Docomo Business Net,Inc. When applying for the DOCOMO Business Net, Inc.(“DOCOMO Business Net”) World Cellular Phone Rental Service (“Service”), please read and consent to the terms of use (“Terms”) of World Cellular Phone Rental Service provided by DOCOMO Business Net and the following precautions.
   DOCOMO Business Net reserves the right to terminate the contract in the event of the user’s violation of the Terms.
 
1. Areas of use
   The Service is available in NTT DOCOMO’s business areas in Japan (“Service Areas”).
   Even in the Service Areas, there may be instances in which the Service is not available due to the bad reception of the signal or bad conditions including the disturbance of network communication. DOCOMO Business Net assumes no responsibility whatsoever in the event the user cannot use the Service due to such communication conditions.
2. Communication Charges
   Communication charges for the Service differ depending on the cellular phone model used by the user. Please refer to “Service Areas and Communication Charges” on the website.
   The User may select either "Detailed Statement Settlement" or "Time Count Settlement" with respect to the method of calculation of the Communication Charges for the Service. Provided, however, that the Equipment for which Detailed Statement Settlement or Time Count Settlement may be used shall be as set forth in the Terms. The User cannot change the method of calculation after the execution of the contract. Cancellation charge will be applied if you wish to change the method of calculation.
   
•  Communication charges may accrue even in the event of communication by collect call, free dial, credit card call and pre-paid card call.
   
   If Detailed Statement Settlement is selected, Communication Charges shall be calculated based on the hours of use indicated on the Detailed Communication Statement issued to DOCOMO Business Net by NTT DOCOMO, Inc. ("DOCOMO"). If Time Count Settlement is selected, Communication Charges shall be calculated based on the hours of use indicated on the Equipment and confirmed by DOCOMO Business Net at the time of return.
   
•  With Detailed Statement Settlement, if the User desires to receive a detailed statement of the Communication Charges for the Service, the User must separately apply for "Service for the Detailed Statement" at the time of application for the Service, based on the Terms.
•  If Detailed Statement Settlement has been selected, requests for payment may be divided by two months or more due to the settlement among the telecommunication providers or other reasons. In addition, Communication Charges may not be requested during the same month even in the event of use over the same period.
   
   With Time Count Settlement, Communication Charges shall be calculated based on the time of use indicated on the Equipment and confirmed by DOCOMO Business Net at the time of return.
   
•  When using Time Count Settlement, DOCOMO Business Net shall not issue the Detailed Statement with respect to the Service.
•  When using Time Count Settlement, Communication Charges shall be paid, in principle, at the Service Shop at the time of return of the Equipment. However, where DOCOMO Business Net is unable to calculate and request payment of the Charges at the time of the User's return of the Equipment, DOCOMO Business Net will confirm the hours of use of the Equipment after the User's return of the Equipment and request payment of the Charges to the User.
•  Even if the User selects Time Count Settlement, in the case of theft or loss or similar event to the Equipment, DOCOMO Business Net will request payment of the Charges under Detailed Statement Settlement.
3. Other charges
   In the event the user wishes to cancel the application within three (3) days of the date of start of use (“Start of Use Date”), a cancellation charge of 1000 yen (tax not imposed) shall be payable.
   In the event the user cannot return the Equipment by the date of end of use (return date) (“End of Use Date”) at the business hours of the airport return counter, in addition to the rental charges, the user shall pay late charges of five hundred yen (¥500) per day (tax not imposed) multiplied by the number of days on and from the next day of the End of Use Date to the date when the Equipment was actually returned. In the event the user cannot return the Equipment within seven (7) days on and from the next day of the End of Use Date, the user shall pay a penalty as set by DOCOMO Business Net in addition to the late charges described above.
   In the event of an accidents such as the loss of or damage to the Equipment, please notify the World Cellular Phone Rental Center immediately for disconnection of the communication network. Provided, however, that the communication charges incurred until the disconnection of the network by DOCOMO Business Net shall be borne by the user.
4. Compensation Service
   In the event of an accident such as the loss of or damage to the Equipment of which user does not subscribe to the DOCOMO Business Net Compensation Service, the user shall pay the penalty as set forth in the Terms (“Penalty”).
   We recommend that the user subscribe to the Compensation Service in case of an accident such as the loss of or damage to the Equipment. In the event the user subscribes to the Compensation Service, the user shall bear the lower of either the Penalty or the exemption amount set forth in the Terms.
   In the event of an accident such as the loss or theft of the Equipment, please submit to DOCOMO Business Net a certificate document such theft or loss issued by the local police. Please confirm the “Compensation Service” on the website together with other precautions.
5. Payment
   The rental charges, the communication charges, the compensation charges, the Penalty set forth in the Terms and other charges based on the use of the Service shall be paid via a credit card of a company which DOCOMO Business Net designates based on the terms and conditions of the credit card of such company.
6. Precautions in the Use of Service
   An application for the Service is accepted from up to two (2) months prior to the Start of Use Date.
   Telephone answering services and transfer services cannot be used.
   In the event that the user has designated the telephone number of the Equipment as call forwarding number of a landline telephone, such call forwarding function may not work during the time of the Service.
   The Equipment is unavailable outside Japan.
   The period of use of the Service shall be for a maximum of three (3) months.
   The Equipment cannot be returned by door-to-door parcel delivery. The Equipment shall be returned at the airport return counter by the End of Use Date during the business hours thereof.
   We will inform you about your contract condition of the JAL CELL PHONE RENTAL SERVICE, charge details, and etc, (except time accout charges) after we verify the identification of questioner whether a contractor himself. Please acknowledge we will not receive inquiry from the company, the family, and the third party.
7. Changes in the website
   DOCOMO Business Net may change the contents of this website as necessary from time to time.
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