Cell-Phone Rental Japanese
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International cellular phone rental
How to use
Service areas & communications charges
Charges
Payment
Rental phones
Receiving and returning
Compensation & phone number advance notification services
In using the service
FAQ
Application
Confirm, change, cancel reservations
Receiving and returning
At airports
  Please note that the counters for same day rental and reserved rental pick up may be in different locations.
If you wish to pick up or return the equipment at the air port during closed  hours, please choose  parcel delivery.(free)
   
 
Name Location Business hours
Narita International
Airport, Terminal 1
Same-day rental
DoCoMo World Counter
Narita Terminal 1

Terminal 1, Central Building 4F,
Departure Lobby
7:00 am −
8:30 pm
(year round)
QL Liner Counter North Wing
QL Liner Counter South Wing
Terminal 1, North Wing and South Wing Central Building 4F,
Departure Lobby
*The office will close one hour before the departure of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
9:00 pm
(year round)
Reserved pickup
QL Liner Counter North Wing
QL Liner Counter South Wing
Terminal 1, North Wing and South Wing 4F,
Departure Lobby
*The office will close one hour before the departure of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
9:00 pm
(year round)
Return
QL Liner Counter North Wing
QL Liner Counter South Wing
Terminal 1, North Wing and South Wing 1F,
Arrival Lobby
*The office will close one hour after the arrival of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
10:00 pm
(year round)
Narita International
Airport, Terminal 2
Same-day rental
DoCoMo World Counter
Narita Terminal 2

Terminal 2, Main Building B1F
7:00 am −
8:30 pm
(year round)
QL Liner Counter
Terminal 2, Main Building 3F,
Departure Lobby
*This counter has moved from July 25, 2008.
*The office will close one hour before the departure of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
9:00 pm
(year round)
Reserved pickup
QL Liner Counter
Terminal 2, Main Building 3F,
Departure Lobby
*This counter has moved from July 25, 2008.
*The office will close one hour before the departure of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
9:00 pm
(year round)
Return
QL Liner Counter
Terminal 2, Main Building 1F,
Arrival Lobby
*The office will close one hour after the arrival of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
10:00 pm
(year round)
Central Japan International Airport Same-day rental
DoCoMo World Counter
Cetral Japan

Passenger Terminal 3F (inside the Business Center p@tio)
7:30 am −
9:00 pm
(year round)
Reserved pickup
Business Center P@tio
Passenger Terminal 3F,
Departure Lobby
7:30 am −
9:00 pm
(year round)
Return
Business Center P@tio
Passenger Terminal 3F,
Departure Lobby
7:30 am −
9 :00 pm
(year round)
Kansai International Airport Same-day rental
JAL Ground Support Kansai Counter
Passenger Terminal Building 4F
6:30 am −
10:30 pm
(year round)
Reserved pickup
JAL Ground Support Kansai Counter
Passenger Terminal Building 4F
6:30 am −
10:30 pm
(year round)
Return
JAL Ground Support Kansai Counter
Passenger Terminal Building 1F
6:30 am −
10 :30 pm
(year round)
Haneda Airport   Please receive / return by home delivery,
As of June 1, 2006, counter service is discontinued.
 
Fukuoka Airport Reserved rental
pickup
and return
Nippon Express Baggage Service Counter
International Terminal 1F
8:30 am −
9:00 pm
(year round)
New Chitose Airport Reserved rental
pickup
and return
DoCoMo Rental Pick-Up Counter New Chitose
Main Building 1F ,
Arrival Lobby
8:30 am −
9:00 pm
(year round)
Attention
·  Rental charges are applied from the day the of receipt.
·  ¥1000 (tax not imposed) charge is applied to applications canceled three days before the day of receipt.
·  If a rental unit (including accessories) is not returned to the airport return counter during regular opening hours by the scheduled return date, in addition to the daily rental charge, ¥500 (tax not imposed) per day late return charge is applied starting the day after the scheduled return day and until the day of return. In addition, if a rental unit (including accessories) is not returned within Seven days after the scheduled return date to the airport return counter, along with late return charges, a penalty charge is applied as stipulated in the “Terms of use.”
Home delivery
Pickup
·  When you choose home delivery, your cellular phone is delivered up to three days before you depart from Japan. We can deliver your cellular phone without a shipping charge or any other additional fee. You can confirm a rental cellular phone number before departure.
Note:  Delivery time cannot be specified.
Return
·  To return, deliver to the address below (payment on delivery).
·  For return by delivery service, rental charges apply until the day you ship the rental.
·  When returning the rented mobile phone to us from abroad, you must bear all postal charges.
   
  Address for return:
Distribution manager
World Cellular Phone Rental Center
Kawasaki SRC 3rd fl.,
Sakuramoto2-32-1
Kawasaki-ku, Kawasaki-shi, Kanagawa
210-0833
0120-081-080
 
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