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Domestic cellular phone rental
How to use
Service areas & communications charges
Charges
Payment
Rental phones
Receiving and returning
Compensation services
In using the service
FAQ
Download
Application
Confirm, change, cancel reservations
Receiving and returning
Pick-up / drop-off counters
  Please note that the counters for same day rental and reserved rental pick up may be in different locations.
   
 
Name Location Business hours
Narita International Airport, Terminal 1 Same-day rental
DoCoMo World Counter Narita Terminal 1
Terminal 1, Central Building 4F,
Departure Lobby
7:00 am −
8 :30 pm
(year round)
Reserved rental
DoCoMo World Counter Narita Terminal 1
Terminal 1, Central Building 4F, Departure Lobby.
7:00 am −
8:30 pm
(year round)
Return
DoCoMo World Counter Narita Terminal 1
Terminal 1, Central Building 4F,
Departure Lobby
7:00 am −
8:30 pm
(year round)
Narita International
Airport Terminal 2
Same-day rental
DoCoMo World Counter Narita Terminal 2
Terminal 2, Main Building B1F
7:00 am −
8:30 pm
(year round)
Reserved rental
QL Liner Counter
Terminal 2, Main Building 1F,
Arrival Lobby
*The office will close one hour after the arrival of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
10:00 pm
(year round)
Return
QL Liner Counter
Terminal 2, Main Building 3F,
Departure Lobby
*The office will close one hour before the departure of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
9:00 pm
(year round)
Central Japan International Airport Same-day rental
DoCoMo World Counter Central Japan
Passenger Terminal 3F, Departure Lobby
7:00 am −
8:30 pm
(year round)
Reserved rental
DoCoMo World Counter Central Japan
Passenger Terminal 3F, Departure Lobby
7:00 am −
8:30 pm
(year round)
Return
DoCoMo World Counter Central Japan
Passenger Terminal 3F, Departure Lobby
7:00 am −
8:30 pm
(year round)
Kansai International Airport Same-day rental
Docomo World Counter Kanku
Passenger Terminal Building 1F
7:30 am −
8:30 pm
(year round)
Reserved rental
Docomo World Counter Kanku
Passenger Terminal Building 1F
7:30 am −
8:30 pm
(year round)
Return
ABC Counter
Passenger Terminal Building 4F
6:30 am −
10:30 pm
(year round)
Haneda International Airport Reserved rental Pickup and return
ANA Skyporter
International Terminal 1F, Lobby
*The office will open two hours before the time of departure and until one hour after the time of arrival according to the flight schedule.
*International and domestic terminals are in different locations.
5:30 am −
11:30 pm
(year round)
Attention
·  Rental charges are applied from the day the of receipt.
·  ¥1000 (tax not imposed) charge is applied to applications canceled three days before the day of receipt.
·  If a rental unit (including accessories) is not returned to the airport return counter during regular opening hours by the scheduled return date, in addition to the daily rental charge, ¥500 (tax not imposed) per day late return charge is applied starting the day after the scheduled return day and until the day of return. In addition, if a rental unit (including accessories) is not returned within Seven days after the scheduled return date to the airport return counter, along with late return charges, a penalty charge is applied as stipulated in the “Terms of use.”
·  Delivery service is not available. Please return the mobile phone to the airport rental counter within business hours.
With the enforcement of the mobile phone fraud prevention law, the delivery service for domestic rental equipment has been terminated. We apologize for any inconvenience, and thank you for understanding.
 
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