Cell-Phone Rental Japanese
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Domestic cellular phone rental
How to use
Service areas & communications charges
Charges
Payment
Rental phones
Receiving and returning
Compensation services
In using the service
FAQ
Application
Confirm, change, cancel reservations
Receiving and returning
Pick-up / drop-off counters
  Please note that the counters for same day rental and reserved rental pick up may be in different locations.
If you wish to pick up the equipment at the air port during closed  hours, please choose  parcel delivery.(free)
   
 
Name Location Business hours
Narita International Airport, Terminal 1 Same-day rental
DoCoMo World Counter
Narita Terminal 1

Terminal 1, Central Building 4F,
Departure Lobby
7:00 am −
8 :30 pm
(year round)
Reserved rental
DoCoMo World Counter Narita Terminal 1
Terminal 1, Central Building 4F, Departure Lobby.
7:00 am −
8:30 pm
(year round)
Return
DoCoMo World Counter Narita Terminal 1
Terminal 1, Central Building 4F,
Departure Lobby
7:00 am −
8:30 pm
(year round)
Narita International
Airport Terminal 2
Same-day rental
DoCoMo World Counter
Narita Terminal 2

Terminal 2, Main Building B1F
7:00 am −
8:30 pm
(year round)
Reserved rental
QL Liner Counter
Terminal 2, Main Building 1F,
Arrival Lobby
*The office will close one hour after the arrival of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
9:00 pm
(year round)
Return
QL Liner Counter
Terminal 2, Main Building 3F,
Departure Lobby
*This counter has moved from July 25, 2008.
*The office will close one hour before the departure of the last flight from the airport, regardless of changes in flight schedule.
7:00 am −
10:00 pm
(year round)
Central Japan International Airport Same-day rental
DoCoMo World Counter
Central Japan

Passenger Terminal 3F (inside the Business Center p@tio)
7:30 am −
9:00 pm
(year round)
Reserved rental
DoCoMo World Counter Central Japan
Passenger Terminal 3F(Inside the Business Center P@tio)
7:.30 am −
9:00 pm
(year round)
Return
DoCoMo World Counter Central Japan
Passenger Terminal 3F(Inside the Business Center P@tio)
7:30 am −
9:00 pm
(year round)
Kansai International Airport Same-day rental
Docomo World Counter Kanku
Passenger Terminal Building 1F
7:30 am −
8:30 pm
(year round)
Reserved rental
Docomo World Counter Kanku
Passenger Terminal Building 1F
7:30 am −
8:30 pm
(year round)
Return
JAL Ground Support Kansai Counter
Passenger Terminal Building 4F
6:30 am −
10:30 pm
(year round)
Attention
·  Rental charges are applied from the day the of receipt.
·  ¥1000 (tax not imposed) charge is applied to applications canceled three days before the day of receipt.
·  If a rental unit (including accessories) is not returned to the airport return counter during regular opening hours by the scheduled return date, in addition to the daily rental charge, ¥500 (tax not imposed) per day late return charge is applied starting the day after the scheduled return day and until the day of return. In addition, if a rental unit (including accessories) is not returned within Seven days after the scheduled return date to the airport return counter, along with late return charges, a penalty charge is applied as stipulated in the “Terms of use.”
 
Delivery
  Pick up
·  We deliver the cell phone free of charge to wherever you are staying within Japan.
Note:  Rental charges begin from the day of receipt.
Delivery time cannot be specified.
  Return
·  Please return your phone at the airport counter.
Rental cell phones cannot be returned by delivery service.
Note:  A „500 (tax not imposed) per day extension charge is applied if a rental set is not returned by the end of business hours on the final day of rental.
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